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Overview of Position

• Somalia Urban Resilience Project – phase 2 (SURP-II) is a municipal governance and infrastructure development project financed by the World Bank and its partners, aimed at improving access to urban infrastructure and strengthening municipal governance in Somalia.
• Our client is providing technical assistance to the SURP-II works implementation at 4 Municipalities; Baidoa, Garowe, Kismayo and Mogadishu. The works involve construction of urban and community roads, drainage works, office buildings, rehabilitation and maintenance of the selected urban infrastructure and installation of streetlights. The work implementation is managed by the Project Implementation Unit (PIU) of the respective Municipality using private sector Contractors.
• Our Client is engaged in providing technical assistance to the respective PIU in managing the work implementation. Our Client is specifically involved in the Contracts management and construction supervision support to the PIU to ensure the works are implemented in accordance with the technical design, specifications and engineering standards as specified in the contract documents, and also in compliance with o environmental and social safeguards standards. Working alongside with the PIU, our client al contributes to strengthen PIU staff capacity through ‘on-the-job’ training.

Role Objectives

The Community Liaison Officer embedded within the PIU office will support the PIU in liaising with the local community, local government authorities and other project stakeholders to ensure the SURP II project activities are implemented as per schedule and scope, addressing the day to day concerns of the community, and acceptable to all stakeholders. The position roles and responsibilities include;

• Maintain regular contacts and networking with the project stakeholders and update project activities implementation status;
• Manage project implementation liaison between the Benadir Regional Administration (BRA),Administrative Districts, PIU, local authorities, clients supervision team, Community and the works implementation Contractor(s);
• Coordinate and manage organising meetings between the PIU and the project stakeholders including the community, when requested by the PIU;
• Maintain a detailed and accurate record of meetings including agendas, attendance records, meeting minutes, follow-up/action points etc.;
• Deliver project documents to all the interested parties and similarly receive documents from both external and internal parties, and share with the appropriate project personnel;
• Manage dissemination of project information on behalf of the PIU ensuring that communities at construction sites are kept abreast of the project developments and communication channels remain open with the communities;
• Share community concerns with the PIU and facilitate the process of resolving the issues and convey the PIU responses to the concerned communities;
• Ensure that all community consultation and communication records are maintained in an orderly manner;
• Document lessons learned and best practices in community consultation and project communication to support on-going improvements in project implementation;
• Perform other duties related to the community liaison as required by the project circumstances.

Project Reporting

• Reporting to Project Manager

Key Competencies

• Planning & Organizing – Ability to plan, organise, manage and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines.
• Judgement – Demonstrated ability to apply good judgement and decision-making skills.
• Teamwork – Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.

Team Management

• This role has no team management responsibility.

Further Information

• Residents of Mogadishu will be given priority for the position.
• Excellent command of Somali and English language (oral and written) is required.
• Bachelor’s Degree in Social Science, Development Studies, Economic (or similar discipline) is required.
• A minimum of four (4) years of relevant experience in communication and liaison, interpreting/translation related fields is required.
• Local knowledge and understanding of Mogadishu context is required.
• Experience of working with the Local Government institutions is desirable.
• Familiarity with Microsoft Office tools and Google suite products is required