Email: career@premierbank.so; hr@premierbank.so 

• Works with the Branch Manager in establishing growth, sales, and profit objectives for the branch; provides input to these objectives and to the manner in which performance will be measured and controlled; 
• Ensures that the branch office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives; 
• Maintains records and prepares required monthly reports; 
• Participates in the weekly scheduling of Head Tellers/Personal Bankers, and Tellers and  puts together Time Sheet Recaps for payroll processing; 
• Manages adherence to scheduling procedures; 
• Ensures adequate coverage for dual control; 
• Ensures adherence to Branch Operations Policy ; 
• Trains Head Tellers/Personal Bankers, Tellers, and staff on fraud prevention; 
• Ensures adherence to guidelines of the Branch “Survival Guide” ; 
• Ensures that customer confidentiality is being maintained at the Branch; 
• Shares in the responsibility of reviewing and approving the payment of Overdraft’s and Uncollected Funds; 
• Adheres to Paid Time Off policies; 
• Performs Teller operational procedures duties as needed; 
• Ensures that Branch security procedures and policies are followed; 
• Performs other duties as assigned; 
• Participates in the active coaching of Head Teller/Personal Banker and Teller performance; 
• Assists in performance planning; 
• Identifies the training needs of staff and coordinates training with scheduling procedures; 
• Prepares meeting agendas, conducts meetings, and assigns topics for individual staff  members to speak on  
• Initiates disciplinary action with Human resources when required; 
• Leads by example, set example – fosters open communication with staff; 
• Involved in the reaching of objectives of Branch action plans; 
• Provides input on the alignment of staff; 
• Builds self-esteem through encouragement; 
• Shares “Branch Vision” with all Branch staff 
• Helps determine methods and implements those methods to motivate staff; 
• Assists staff in recognizing and facilitating cross-selling opportunities; 

QUALIFICATIONS AND SKILLS:

• Sufficient knowledge of modern management techniques and best practices
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• Excellent organizational skills
• Results driven and customer focused
• Leadership and human resources management skills
• MBA/Bachelor in Business Administration or related field

We offer comprehensive one-stop financial solutions to our customers who include private and government institutions, corporate and SME businesses as well as private individuals in Somalia. We offer the followings: Retail Banking, Business and Corporate Banking, Mobile and Internet banking, ATM Banking, SWIFT transfers, International money transfer, Investments and so much more.

Advertised: January 4, 2020, Mogadishu Time

Application closing Date: January 15, 2020, Mogadishu Time.