Joblink Somalia

Branch Operation Manager ( 1 Position)

negotiable Expired 4 years ago
This job has expired.







Closing Date: Wednesday, 15 January  2020
Company: Premier Bank LTD


Position: Branch Operation Manager ( 1 Position)
Position Type: Full Time
Location: Mogadishu, Somalia
Reports to:  Head Of Operations

  • Works with the Branch Manager in establishing growth, sales, and profit objectives for the branch; provides input to these objectives and to the manner in which performance will be measured and controlled; 
  • Ensures that the branch office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives; 
  • Maintains records and prepares required monthly reports; 
  • Participates in the weekly scheduling of Head Tellers/Personal Bankers, and Tellers and  puts together Time Sheet Recaps for payroll processing; 
  • Manages adherence to scheduling procedures; 
  • Ensures adequate coverage for dual control; 
  • Ensures adherence to Branch Operations Policy ; 
  • Trains Head Tellers/Personal Bankers, Tellers, and staff on fraud prevention; 
  • Ensures adherence to guidelines of the Branch “Survival Guide” ; 
  • Ensures that customer confidentiality is being maintained at the Branch; 
  • Shares in the responsibility of reviewing and approving the payment of Overdraft’s and Uncollected Funds; 
  • Adheres to Paid Time Off policies; 
  • Performs Teller operational procedures duties as needed; 
  • Ensures that Branch security procedures and policies are followed; 
  • Performs other duties as assigned; 
  • Participates in the active coaching of Head Teller/Personal Banker and Teller performance; 
  • Assists in performance planning; 
  • Identifies the training needs of staff and coordinates training with scheduling procedures; 
  • Prepares meeting agendas, conducts meetings, and assigns topics for individual staff  members to speak on  
  • Initiates disciplinary action with Human resources when required; 
  • Leads by example, set example – fosters open communication with staff; 
  • Involved in the reaching of objectives of Branch action plans; 
  • Provides input on the alignment of staff; 
  • Builds self-esteem through encouragement; 
  • Shares “Branch Vision” with all Branch staff 
  • Helps determine methods and implements those methods to motivate staff; 
  • Assists staff in recognizing and facilitating cross-selling opportunities; 


  • Sufficient knowledge of modern management techniques and best practices
  • Ability to meet sales targets and production goals
  • Familiarity with industry’s rules and regulations
  • Excellent organizational skills
  • Results driven and customer focused
  • Leadership and human resources management skills
  • MBA/Bachelor in Business Administration or related field
Premier Bank is a Sharia compliant commercial bank incorporated in Somalia in 2013 and licensed by the Central Bank of Somalia in 2014. We believe in the promise of a new Somalia. We all have a role to play in rebuilding Somalia. Together, we can make a difference. It is this philosophy that guides our efforts to help (in our own small way) rebuild Somalia and encourage economic and community development.

We offer comprehensive one-stop financial solutions to our customers who include private and government institutions, corporate and SME businesses as well as private individuals in Somalia. We offer the followings: Retail Banking, Business and Corporate Banking, Mobile and Internet banking, ATM Banking, SWIFT transfers, International money transfer, Investments and so much more.

Remarks: Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: January 4, 2020, Mogadishu Time

Application closing Date: January 15, 2020, Mogadishu Time.



Mogadishu, Somalia
This job has expired.