CTG Overview

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Overview Of Position

• Our Client Disengagement, Disassociation, Reintegration and Reconciliation (DDRR) programme is a key component of our client’s peacebuilding and stabilization portfolio that aims to increase Somalia’s resilience to destabilizing conditions and build national capacity towards sustained peace. The programme aims to contribute to peace and improved security in Somalia through supporting the Federal Government of Somalia’s National Programme on the Treatment and Handling of Disengaged Combatants and Youth at Risk (National Programme).
• In the absence of a peace agreement, and other preconditions usually required for traditional Disarmament, Demobilization and Reintegration (DDR) programming, Our client has been supporting the FGS in its implementation of the National Programme through a four-pillared approach that reframes traditional DDR in terms of Disengagement, Disassociation, Reintegration and Reconciliation (DDRR). This context specific and context sensitive approach has been developed and implemented alongside local partners to include the national government and regional administrations, to create viable, reliable, gender-responsive, transparent and nationally owned legal and operational processes to support exit and reintegration pathways for former associates where sanctioned violent extremist groups are involved. In facilitating the reintegration of former associates within these new contexts, Our client works to reduce the risk of recidivism or recruitment into criminal or violent extremist groups by addressing the of conflict and building resilience at the individual and community levels.
• As part of the support provided in Transition Centres across two districts in Somalia, beneficiaries receive regular psychosocial counselling, skills-building, GBV and CRSV services, case management and support with reaching out and reconciling family and community members. Our client is recruiting a Consultant to improve and support the maintenance of a comprehensive case management programme in four Transition Centres and five Community Based Organizations (CBOs) in Somalia and assess the current gaps in programming and case worker capacity at the centres. The Consultantwill develop the capacity of case workers, other staff at the centres, CBOs and Government counterparts to implement the programme, and report on progress.

Role Objectives

• Under the overall supervision of the Programme Coordinator (DDRR) and under the direct supervision of the Project Officer (DDRR-Women,Peace&Security), the Case Management Coordinator will be responsible for:
• The Case Management Coordinator will closely coordinate with our client, Transition Centre staff, Community Based Organizations and Government counterparts from the Defector Rehabilitation Programme (DRP) in the implementation of the case management programme at the Transition Centres. The Case Management Coordinator will work to improve the case management programme, GBV/CRSV services at the centres and CBOs, build capacity of case workers at the centres and CBOs, and coordinate the case management programme through regular oversight, on the job guidance and skills building of staff and counterparts.
• The Case Management Coordinator will further incorporate the provision of regular psychosocial counselling to beneficiaries in groups, and one-on-one basis as needed. This will include training the case workers on the provision of mental health and psychosocial support, provide CMR training and overseeing the counselling process.
• The position will be based in Mogadishu, with very frequent travel to Kismayo and Baidoa.

Key responsibilities of the Case Management Coordinator will include:

1. Assessment of needs and capacity gaps:

• The Case Management Coordinator will assess the needs and capacity gaps in the current case management system with the support of the Case Management and GBV supervisors for beneficiaries at the Transition Centres. The services, to be incorporated in a holistic case management system, include psychosocial support, GBV and CRSV counselling, life skills building, recreational activities, and support in reaching out and reconciling with family and community members. The case management system will include regular follow-up with beneficiaries to assess their needs and progress while in the centre, and during their six-month reintegration period with the CBOs.

2. Making improvements to the current Case Management Programme:

• The Case Management Coordinator will make improvements to the current case management programme based on his/her assessment and continuous discussions with beneficiaries, centre staff, Government counterparts and other stakeholders. The programme will incorporate the various services currently offered at the centre’s, and include a framework for assessing beneficiary needs, developing individualized care plans where needed, and monitoring beneficiary progress and changing needs on a regular basis.

3. Implementing already existing case management tools:

The Case Management Coordinator will implement effective case management and reporting formats and tools, to be used by Case Management and GBV supervisors, psychosocial counsellors and social workers at the centre’s and CBOs. This will include, but not be limited to:

• Reviewing and making improvements as needed to the psychosocial assessment forms (in English and Somali) used during the beneficiaries’ entry into the programme, and during regular intervals in the course of their rehabilitation and reintegration to
• Assess their condition and needs at the start of the programme
• Uptake of various services offered at the centre and outside in the course of the programme
• Detect individual needs;
• Develop individualized care plans as needed; and
• Support CRSV assessment and intake
• Psychosocial monitoring and CRSV forms to be used by psychosocial staff at the centers and CBOs on a regular basis, to assess the mental wellbeing of beneficiaries and their individual needs.

The Case Management Programme Coordinator will continue to integrate the case management system with the current monitoring and evaluation system implemented at the centres

4. Coordination of the Case Management Programme:

The Case Management Coordinator will oversee the implementation of the case management programme, monitoring its effectiveness, making improvements where needed, and providing regular technical guidance in the course of implementation. This will include:

• Supporting the beneficiaries’ assessment process and development of individual care plans;
• Weekly and ad hoc reviews of beneficiaries’ progress with the Case Workers
• Provision of technical guidance to the Case Management and GBV supervisors, Case Workers, as well as direct psychosocial counselling to beneficiaries with complicated cases;
• Regular reporting to DDRR management on the Case Management Programme.

5. Capacity building for the implementation of the Case Management Programme:

Implement a series of trainings and capacity building activities with staff at the centres and CBOs including Case Management and GBV supervisors. This will include, but not be limited to:

• Provide continuous training on the case management programme, and associated tools, to ensure successful implementation;
• Provide technical training and on-the-job capacity building to staff; this should be done through observation of staff performance, as well as weekly review of successes and challenges encountered.

6. Perform such other duties as may be assigned

Project Reporting

• Reports to the project Officer (DDRR – Women, Peace and Security)

Key Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all CTG/Our client consultants must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize result
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and innovate
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Demonstrable experience in clinical social work for a minimum of five years; relevant work experience in Somalia is a strong asset
• Demonstrable experience in developing and implementing case management programmes
• Educational background and experience in psychosocial counselling
• Experience working with youth and vulnerable groups is a strong asset
• Experience in managing team and providing supervision
• Knowledge of Somalia, particularly Jubaland, and/or South West State, including socioeconomic and political context required
• Knowledge of UN programming
• Knowledge of Our Client resource management rules and procedure

Team Management

• This role has no team management responsibility

Further Information

• Qualified female candidate are encourage to apply.