COMMUNITY CONTACT CENTRE OPERATOR
About the Job
The Community Contact Centre (CCC) Operator contributes to the implementation of the ICRC beneficiary feedback system by receiving calls from beneficiaries seeking information on specific projects or general ICRC operations. S/he ensures information is recorded, follow up is made and that beneficiaries are provided with appropriate and timely feedback.
This is a national/resident position based in Mogadishu, Somalia.
Duties and Responsibilities
Minimum qualifications and required competencies
Apply by sending your cover letter and CV addressed to the Human Resources Manager, ICRC Somalia Delegation, on the email address firstname.lastname@example.org. Your cover letter must indicate your current salary and your expected salary range. The closing date is 5th March 2023. Clearly indicate the position title Community Contact Centre Operator Mogadishu in the subject line of your email. Female candidates are encouraged to apply.
NOTE THAT ONLY EMAILED APPLICATIONS WILL BE CONSIDERED.
Please note that only short-listed candidates will be contacted and canvassing will lead to automatic disqualification. Any enquiries about the position should be addressed to email@example.com.**
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The ICRC values diversity and is committed to creating an inclusive working environment.