Joblink Somalia

General Support- Case Worker( Somali National)

negotiable Expired 4 years ago
This job has expired.








DRC has been providing relief and development services in the Horn of Africa since 1997. Using a human rights framework, the DRC Somalia operations focuses mainly on people who are affected by displacement, including refugees, internally displaced, and migrant.

Danish Demining Group (DDG) is a specialized unit within DRC which implements mine action and armed violence reduction (AVR) programmes. DDG’s mandate is ‘to create a safe environment free from armed violence and the remnants of conflict’, and DDG does this via a programmatic focus on four key sectors: Security Systems Reform, Small Arms and Light Weapons (SALW) management, Mine Action and Conflict Management.

Overall Purpose of the role:


The case worker will be based in Berbera district, he/she will be responsible for the overall case management interventions and conduct protection activities, such as GBV response, Child Protection, Awareness raising and distribution of NFI’s.


· Promote adherence to the guiding principles of Protection among community focal points, other community-based actors and service providers for safe and ethical referral of cases and ensuring self-determination of the UASC and other child protection cases;

· Case management and follow up of Unaccompanied and Separated children after Identification and documentation, including continuous basic emotional support. Once the cases are identified the case workers/Protection monitor is expected to provide case management based on a child-centred approach:

· Create a climate of trust and care;

· Rapid case assessment;

· Comprehensive best interest assessment, case action planning and implementation;

· Case follow up & Review;

· Preferred durable solution in discussion with the child and caregiver;

· Case closure Final follow up (confirm the sustainability of preferred durable solution).

· Maintain daily contact with community structures and project beneficiaries to ensure the correct procedures and principles are adhered to.

· Ensure the provision of comprehensive information on services available to the client, maintain coordination with service provider focal points, and ensure accompaniment and referral to service adhering to referral SOPs and “need to know” principle.

· Respect Standard Operating Procedures, Information Sharing Protocol, ensure confidentiality and relevant management of information.

· Prepare, plan and conduct community awareness raising on Protection, GBV and education.

· Facilitate the setup of community-based mechanism and referral system to respond to persons with protection issues and educational needs.

· Carry out interviews and conduct follow-up and home visits.

· Identify vulnerable cases (individuals and families) following the program and selection criteria.

· Attend community meetings and trainings.

· Take part and facilitate other protection activities, such as NFI distribution, awareness raising, child protection activities and GBV response.

· Take part in project proposal development by collecting information from community.

· Ability to deliver information and communicate in a child friendly manner.

· Any other duties assigned by his/her supervisor.

Education, experience & technical competencies


· University degree or diploma, preferably in Social Sciences, Human Rights, International Law or related field from a recognized institution of higher learning.**


· Experience, preferably a minimum of one year, as a social worker or on case management.

· Strong listening and empathy skills, as well as commitment to supporting women and children survivors/ at risk;

· Experience in community mobilizations and networking. Ability and motivation to work well with local authorities, local leaders and local community;

· Good cooperation skills, ability to work well independently and in a team;

· Good problem solving and social skills and creative, to think of alternative solutions;

· Strong organizational, interpersonal and communications skills;

· Computer literate (Word and Excel);

· Willing to work extra hours and available at the weekend for emergency cases.

· Experience working with International NGO’s, UN agencies and/or local authorities in complex emergencies

· Excellent interpersonal and communication skills

· Very Fluent in English language/ Somali both written and Verbal and Arabic language is added an advantage.


In this position, you are expected to demonstrate DRC’s five core competencies:

· Striving for excellence: You focus on reaching results while ensuring an efficient process.

· Collaborating: You are a strong networker and enjoy working with many different types of stakeholders, you involve relevant parties and encourage feedback.

· *Taking the lead***:** You take ownership and initiative while balancing the role of advisor and taking leadership

· Communicating: You write and speak effectively and honestly and display political and cultural sensitivity, including ability to adapt well to local cultures

· *Demonstrating integrity***: You act in line with our vision and values.




Availability: 21st April 2020

Duty station: Hargeisa

Reporting to: Team Leader- Protection

*Duration8 Month and 10 days’ contract.*


Contract: This position is graded as G6 (NM-I2 S0) for qualified national staff and the terms of employment will be in accordance with DRC terms for national staff.




Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics.



DRC adheres to the Core Humanitarian Standards. All staff are required to contribute to the achievement of these standards.

DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All stff are required to contribute to the achievement of this framework.

For general information about Danish Refugee Council, please visit

How to apply

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post. We only accept applications sent via our online-application form on under Vacancies.

Please forward the application and CV, in English through the online application on under Vacancies no later than 23rd March 2020.

If you have questions or are facing problems with the online application process, please visit

Hargeisa, Somalia
This job has expired.