ESSENTIAL JOB RESPONSIBILITIES:

STRATEGY:

•  Support the HR Manager/department in successful implementation, adherence, and common understanding of Mercy Corps HR Policies in all Mercy Corps Somalia offices.
•  Work with the HR Manager/ team to build a strong, collaborative and motivated office culture in Somalia; arranging team training and team-building initiatives

HR MANAGEMENT:

•  Serve under the direction of the HR Officer / Manager to process and properly document all daily HR activities in an efficient and timely manner.
•  Provide a broad range of in-person field HR support, including support in performance management, grievance management and team engagement in assigned MC office
•  Provide periodic follow-on support to the performance development plans for team members in their Annual Performance Reviews as assigned by HR manager.
•  Assist in processing of employee timesheets into a routine, monthly payroll – in cooperation with Finance department.
•  Responsible for tracking annual leave days, medical payments, and other allowances, as per Mercy Corps policy. Ensuring all leave days are reflected on payroll.
•  When assigned perform all required reference, background, and documentation checks for new hires and discuss results with HR manager.
•  Ensure new staff are guided on the talent development platform. Monitor and ensure completion of all MC Mandatory onboarding and Safeguarding courses within one week of hire and full use of assigned MC offices.
•  Provide a broad range of in-person field HR support, including support in performance management, grievance management and team engagement in assigned MC office
•  Provide periodic follow-on support to the performance development plans for team members in their Annual Performance Reviews as and when assigned by HR manager.
•  Assist management in the day-to-day upholding of all MC procedures – in particular, National Staff Polices and Recruitment Procedures,
•  Responsible for ensuring the HR files and documentation of all MC staff are current and complete.
•  Assist in providing support during the recruitment of new positions as and when assigned by HR manager.
•  Prepare staff IDs for the newly joined and promoted staff as per MC procedure.
•  Responsible for clearing all departing staff as per MC policy.
•  Assist management in implementing pay changes, evaluations, and other financial activities that are reflected on payroll or in employee files as assigned by HR manager.
•  Adherence to all MC policies and procedures as outlined in MC policies and procedure manuals.
•  Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
•  Proactively update HR officer/ HR Manager on staff issues & grievances and feedback from assigned MC offices.
•  Any other assigned duties.

Security:

•  Ensure compliance with security procedures and policies as determined by country leadership.
•  Proactively ensure that team members operate in a secure environment and are aware of policies.

Accountability to Beneficiaries

•  Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring, and evaluation of our field projects.
•  Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.

SUPERVISORY RESPONSIBILITY: N/A

ACCOUNTABILITY:

Reports Directly To: HR Officer

Works Directly With: ALL HR team, Operations, Finance and Programs

Knowledge and Experience:

•  University Diploma /Degree in administration and/Human Resource or relevant experience.
•  Fluency in written and spoken English.
•  Good knowledge of Filling system
•  Strong organizational skills.
•  Computer skills are required.

Success Factors

•  The successful candidate must have excellent interpersonal skills, strong oral and written communications skills and should be an excellent listener. S/ he must have excellent analytical skills, good reasoning abilities, and sound judgment.
•  S/he will also be able to thrive in a fast-paced environment and will demonstrate a strong understanding of the cultural and social environment that exists both in and out of Somalia and will have the willingness and ability to work effectively with a wide variety of people.
•  S/he will develop and maintain productive professional relationships with a broad spectrum of stakeholders within the organization and throughout the relief and development community.
•  S/he will be flexible, resilient and possess the ability to prioritize and manage multiple tasks simultaneously. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues
•  He/she should demonstrate familiarity with Somalia labor laws, culture and traditional engagements related to work/ workplace.
•  Previous work experience in HR or administrative departments will be an added advantage.

Living Conditions / Environmental Conditions

This national position will be primary be based in Mogadishu, but will be required to support other country offices when required and as assigned by the HR Manager which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.

Organizational Learning

•  As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.