Program Quality Monitoring

• Support project team design a monitoring framework/plans to report activities according to appropriate framework(s)
• Develop Indicator Performance Tracking Tables (IPTTs) for specific projects in coordination with Regional Monitoring, Evaluation and Accountability Coordinator and program staff
• Compile the output tracker report
• Systemically check the IPTT data for quality, accuracy, and consistency and undertake data quality checks field visits and provide feedback to project staffs as necessary
• Maintain a tracking spreadsheet/schedule for field monitoring and undertake monthly field visits accordingly to monitor whether activities are implemented in line with the quality benchmarks
• Produce quality field monitoring reports on quality of service provision
• Assist in designing and implementing qualitative and quantitative assessments as appropriate
• Conduct quarterly program data assessment
• Conduct data entries and validation on the integrated health and WFP programme database management information system (DMIS)
• Extract and validate health/nutrition data/report from DHIS2

Evaluations and Studies

• Participate the development of tools and guidelines for data collection, collation analysis and reporting for internally-conducted studies and needs assessment
• Provide support to internal/external reviews, evaluations, and lessons learned exercises
• Manage the specialized data management and analysis platforms
• Build the capacity of the fieldworkers and other project staffs on digital data collection and management
• Support Mercy-USA programme research in others regions in Somalia

Accountability and Learning

• Ensure that accountability to beneficiaries and transparency become integral part of all program interventions
• Receive and register complaints and their responses in complaint database in the assigned area and make sure that complaints are logged in a professional and timely manner
• Respond and communicate with the beneficiaries in a dignified manner regarding their complaints/feedback
• Keep regular follow up of complaints, update complaint database on daily basis, handle them as per the accountability guidelines and shares the information with the relevant staff members
• Provide support in ensuring that all Mercy-USA, EA/Kenya interventions have accountability panaflexes/banners
• Maintain an action plan tracker and keep a regular follow up on actions and resolutions agreed, and undertake verification visits

Other Duties

• Representing the principles and work of Mercy-USA. EA to donors, United Nations, NGOs and INGOs, government, media and other stakeholders when required; Complying with and promoting all Mercy-USA for Aid and Development Global policies such as Child Safeguarding, Whistle blowing, Fraud, and Health and Safety; Any other tasks of an equivalent nature as assigned by the line manager JOB QUALIFICATION

Academic

• First degree in social and development studies or any other relevant areas

Experience

• Minimum three years’ practical experience in M&E system coordination/implementation in an international non-governmental organization or other international relief/development body; or Master’s degree with humanitarian program experience.
• Demonstrate track-record in data tracking and evaluation, with the ability to support staff and partners on M&E methodology and analyze and disseminate information to a range of stakeholder audiences;
• Background of implementing effective M&E systems and/or accountability mechanisms in emergency responses.

Work related skills

• Computer literacy, particularly in Microsoft Office Suit Word, Excel, Access and PowerPoint;
• Any working knowledge of data/statistical programmes e.g. SPSS, Epiinfo, ONA and ENA
• Any practical working experience in using digital data collection application e.g. KOBO, ODK and SurveyCTO
• Aggressive and Result Oriented
• Perform tasks without direct supervision

Personal attributes

• Strong communication and interpersonal skills in English, with experience working in multicultural and multi-location
• Willingness to work and travel in often difficult and insecure environments;
• Team Player
• Ability to work under pressure