Brief introduction

GIZ, the German Gesellschaft für Internationale Zusammenarbeit, provides services worldwide in the field of international technical cooperation. In Somalia, it has been active since 1964, and up to now implements programs in a wide variety of areas including Economic development and Technical Vocational Education and Training (TVET), Agriculture, rural development and water resource management, Resilience building to address the root causes of migration. The projects and programmes are managed from GIZ’s country office in Kenya. Our main commissioning party is the German Federal Ministry for Economic Cooperation and Development (BMZ). The Risk Management Office supports the safe and effective implementation of GIZ projects across Somalia through a state-of-the-art security risk management system in order to minimize the risks faced by GIZ staff members and projects.

B. Responsibilities The ‘Operations room assistant’ is responsible for: ▪ Conducting the daily head count and report on any irregularities. ▪ Travel tracking for all road missions in Somaliland; ▪ Travel tracking for all missions to Kismayo and Mogadishu; ▪ Regular update on the mission schedule and reporting of any changes; ▪ Monitoring the various forms of communications equipment in the Operations Room. ▪ Ensuring all communications equipment is working and in good order ▪ Working in shifts to provide, as part of a team of Operations Room Officers, 24/7 emergency communications coverage in support of project activity in Somaliland. ▪ Ensuring the Ops Room is clean and ready at all times to host and inform the Crisis Management Team

The ‘Operations room assistant’ performs the following tasks:

C. Tasks

Operations Room Assistant :-

▪ Monitors Somali language media, including social media, for information of relevance to GIZ project implementation ▪ Prepare and send out security alerts under the supervision of the Chief Operations room and permission/clearance of the RMA.

1. Professional advisory services

▪ Ensure all equipment is clean and well maintained while on shift. ▪ Assists project staff in the training for and use of common communications equipment like VHF and Sat phone.

1. Networking and cooperation ▪ Updates emergency contact lists for Somaliland ▪ Ensures an open means of communication is maintained by phone and VHF with other GIZ locations, development agencies ext. and other organisations as required; ▪ Ensures media, social media and informal information sources are monitored for issues of relevance to GIZ Project implementation. ▪ Preparation of reports on incident and other information relevant for GIZ project implementation
2. Knowledge management ▪ Be prepared to conduct impromptu security briefings for all personnel and visitors to the Operations Room. ▪ Maintenance of situational awareness in Somaliland and the greater Region of Somalia. ▪ Update as required the Project location and incident map.
3. Management and coordination tasks ▪ With the Chief Operations Room and RMA to ensure that the RMO is ready to manage a crisis situation in Somaliland. ▪ Ensure the Operations Room is clean, and at all times ready to host and inform the Crisis Management Team.
4. Other duties/additional tasks ▪ Any other assignment(s) as may be determined only by the Chief Operations room and the RMA.

D. Required qualifications, competences and experience

1. Qualifications ▪ Certified High School education, high tertiary studies an advantage. ▪ As well experience in similar roles in UN, INGO or similar and Technical qualifications on communications equipment, esp. VHF would be an advantage
2. Professional experience ▪ 3-5 years’ professional experience, with at least 3 years’ professional experience in a comparable position in International Non-Governmental Organisations (INGO) or Bilateral Organisations.
3. Other knowledge, additional competences ▪ very good working knowledge of ICT technologies (related software, phone, fax, email, VHF radio, the internet) and computer applications (e.g. MS Office) ▪ Very good written and oral knowledge of English and Somali ▪ Calm under pressure, and with a capacity to deal with multiple tasks at once. ▪ Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management.