Protection Officer (Case Worker), Galkayo, Somalia

  • Location:
  • Salary:
    negotiable
  • Job type:
    Contract
  • Posted:
    1 year ago
  • Category:
    Project Manager
  • Deadline:
    04/09/2022

Background

The Danish Refugee Council (DRC) is one of the world’s leading humanitarian NGOs. DRC is a humanitarian, non-governmental, non-profit organization which has been operating in Somalia since 1997. DRC has mainly focused on Somalis who are displaced by conflict and natural disaster. DRC programs include Protection, Food Security & Livelihoods, Shelter/NFI and Water & Sanitation. Since 2018 DRC, in collaboration with UNHCR and under the leadership of the Protection Cluster, is spearheading a country-wide Protection Monitoring System. DRC is one of the two networks responsible for data collection in Somalia.

Overall purpose of the role:

Responsible for Undertaking implementation of protection activities in the Galkayo including emerging emergencies such as drought responses, new arrivals and displacement in Galkayo and field across Puntland. The case worker will be responsible for providing case management support in line with key protection principles including best interests of the client, confidentiality, do no harm and child participation. The case worker will oversee provide quality, timely and age-appropriate survivor-centered case management services and psychosocial support as well as prevention activities. The case worker will work in Galkayo conducting house visits; follow up and monitoring of protection concerns, or at risk in line with case management guidelines.

Responsibilities;

  •  Provide individualized orientations on services to support clients through social service referrals, medical access and advocacy services by assessing and evaluating each client’s needs.
  •  Coordinate referrals and advocate with partner organizations supporting GBV survivors to provide confidential services to clients, in accordance with their wishes, GBV guiding principles and informed consent.
  •  Utilize provided GBV data management tools (GBVIMS) and systems to record information about clients’ access to services, in line with the principle of confidentiality, and utilize aggregate information to improve service delivery.
  •  Support capacity building and coordination of activities in the settlement, including delivering training sessions to local partner organizations, community structures and women groups on case management principles, GBV core concepts, GBV guiding principles, referral pathway etc.
  •  Ensure compliance with case documentation, case file management and reporting requirements including assess and monitor client progress at regular intervals to ensure progress on goals is made; designated resources are maximized as per CM steps.
  •  Conduct initial and follow up assessments for GBV cases and prioritize them according to risks levels.
  •  Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
  •  Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
  •  Facilitate and conduct Awareness Raising campaigns (16 days of activism against GBV)
  •  Attending and also Conduct rapid needs and assets assessments to identify risks and vulnerabilities. Including those related to gender and age. Develop concrete initiatives to reduce these risks and specific strategies to build upon assets within the population.
  •  Assess protection needs and identify problems/gaps and propose/priorities timely practical actions to respond to particular protection problems
  •  Assist the team leader to prepare and submit Protection Project Implementation Tracker & 5W Reporting (PITAR)
  •  Organize and submit monthly protection monitoring system questionnaire in target IDPS through phone in Key inform
  •  Prepare and provide weekly, Monthly and update Quarterly report and portfolio, presentations on timely manner
  •  Ensure that data collection and storage respect data protection protocols and confidentiality principle.
  •  Any other duty assigned by the line Manager

Education: (include certificates, licenses etc.)

  •  At least 2 years of experience in Social Work and Case Management Intervention.
  •  Bachelor’s Degree in Sociology, Psychology, Social work, or other relevant degree.
  •  Skills: Team work, analytical skills, negotiation and communication skills
  •  Flexibility and ability to work under pressure (responding to high risks cases)
  •  Computer skills: Microsoft office.

Languages:

  •  Fluency in written and spoken Somali & English

ABOUT YOU

In this position, you are expected to demonstrate DRC’ five core competencies: Striving for excellence: You focus on reaching results while ensuring an efficient process. Collaborating: You involve relevant parties and encourage feedback. Taking the lead: You take ownership and initiative while aiming for innovation. Communicating: You listen and speak effectively and honestly. Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Conditions

Availability: 11 September 2022 Duty station: Galkayo Reporting to: Protection Team Leader

Duration: 8 Months with possibility of extension based on performance and funding

Contract: This position is graded as Band H2-Non-Management for qualified national staff and the terms of employment will be in accordance with DRC terms for national staff.

The position is open to Nationals ONLY

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap. Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race, marital status or other protected characteristics.

Commitments DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework (http://www.drc.dk/HAF.4265.0.html). All DRC staff must be committed to the Red Cross Code of Conduct, as well as the Core Humanitarian Standards.

Application Applicants must send a cover letter and an updated CV in English. The cover letter should outline your personal motivation for applying and your key qualifications for the position. We only accept applications sent via our online-application form on www.drc.ngo under Vacancies. Applications sent by email will not be considered. Please forward the application and CV, in English through the online application on www.drc.ngo under Vacancies no later than 4th September 2022.

If you have questions or are facing problems with the online application process, please visit drc.ngo/job support

This job has expired.