Overview of position

The IOM Somalia mission is implementing frontline activities as well as taking the lead in coordinating the Camp Coordination and Camp Management (CCCM) cluster to improve the coordination, delivery, and monitoring of humanitarian services to vulnerable populations living in communal settings.

Under the direct supervision of the CCCM National Project Officer, and the overall supervision of the CCCM Programme Manager, the successful candidate will be responsible for the operational oversight and implementation of activities, as part of the wider CCCM programme, monitoring that actions are in line with CCCM Global Cluster policies and best practices.

Role objectives

1. Site/Catchment management

• Liaise between local authorities and all humanitarian actors and service providers working in the displacement sites and catchment areas;
• Support the establishment and maintenance of effective intra-site/catchment coordination mechanisms and facilitate participation in inter-site/catchment coordination activities
• Support the establishment of site/catchment governance and community participation/mobilization mechanisms within sites, with particular emphasis on women’s decision-making roles, persons with specific needs, youth and minority groups
• Implement community-led site reconfiguration and development activities in coordination with relevant actors
• Coordinate site relocation activities, inclusive of the design of guidelines, standard operation procedures, and coordination with all stakeholders
• Promote accountability of humanitarian actors to the site/catchment population; maintaining robust information desks and complaints and feedbacks mechanisms
• Promote self-determination of the site/catchment population; promote and maintain discussions on transitional or durable solutions with all stakeholders, actively engage local authorities, and represent CCCM at coordination mechanisms
• Provide CCCM support, and capacity building support to community leaders and local authorities, including women, minority groups, and persons with specific needs embedded in leadership structures

2. Cluster support

• Monitor that programme delivery is in line with the CCCM Cluster Strategy
• Support the CCCM cluster and OCHA in joint field and rapid assessment missions
• Liaise with the relevant authorities to promote CCCM best practices
• Coordinate the timely data collection and sharing for the production and dissemination of dashboards and information products related to Complaints and Feedback Mechanisms, (CFM), site monitoring,new arrivals etc.

3. Admin and operations

• Monitor administrative and financial processes of CCCM operations; assist with planning and overseeing of procurement and logistics activities for relevant operations
• Monitor quality preparation, maintenance, and sharing of all administrative documents related to field level activities, eg. vehicles, enumerator payments, materials, cash for work labour etc.
• Provide leadership, welfare support, and training to field teams Promote and monitor safe and secure field access in coordination with the Head of Sub Office (HoSO) and the Office of Safety and Security (OSS)
• Closely monitor project progress; collect, compile and share information from the field teams on a weekly basis.
• Perform such other duties as may be assigned

Project reporting

• Under the direct supervision of the CCCM National Project Officer, and the overall supervision of the CCCM Programme Manager

Key competencies

The incumbent is expected to demonstrate the following values and competencies:

VALUES – All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES – Behavioural indicators – Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

MANAGERIAL COMPETENCIES – Behavioural indicators – Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Further information

EXPERIENCE

• Experience working in field level emergency or conflict environments on IDP/refugee or migration related issues, including technical cooperation and CCCM project/programme implementation and evaluation
• Experience liaising with governmental authorities, other national/international institutions and NGOs
• Good knowledge of UN, IOM and NGO mandates and programmes in the IDP humanitarian responses, post conflict construction and development.
• Good level of computer literacy, including the use of Microsoft Office applications (Word, Excel, Powerpoint et

SKILLS

• Strong organizational and administrative skills, with attention to detail;
• Demonstrated ability to conduct monitoring and evaluation activities, including data collection, analysis and reporting;
• Skilled in team management in complex environments, including staff welfare and development
• Excellent communication and interpersonal skills, with the ability to work effectively with project staff and other units within the organization, implementing partners, and other relevant parties.

Working knowledge of Somali (Maay) is an advantage.