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Snr Clust Coord Off (CCCM), P4, Mogadishu

negotiable Expired 4 years ago
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Organizational Setting and Work Relationships

Within the adopted Inter-Agency Standing Committee (IASC) framework, UNHCR has assumed lead and co-lead responsibilities of three out of 11 clusters to strengthen system-wide preparedness and technical capacity to respond to humanitarian emergencies ¿ namely for Camp Coordination and Camp Management, Shelter and Protection.
The Global CCCM Cluster, co-led by UNHCR (for conflict) and IOM (for natural disasters) at the global level, brings together UN agencies, NGOs and international organizations working on themes related to the management and coordination of camps and camp-like settings (including formal camps, informal settlements, evacuation/reception/transit centers, collective centers and other communal settings) in humanitarian response.
The work of the Global CCCM Cluster covers three broad areas: i) operational support (including rapid response in emergencies; multi-sectorial assessments, analysis and strategy development; programme design and delivery; information management; adherence to the Humanitarian Programme Cycle; innovation in humanitarian response; inter-agency collaboration); ii) providing a global platform for advocacy; and iii) developing global policy, practices, guidance and tools in relation to management and coordination of displacement in camps/sites.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • Ensure that UNHCR delivers on its commitments and accountability as co-lead of the Global CCCM Cluster, which in turn is able to support preparedness and provides the technical capabilities needed for timely, effective and well-coordinated interagency humanitarian response to needs of management and coordination in camp and camp-like settings.
  • Reaffirm UNHCR¿s leadership of the Global CCCM cluster through the provision of relevant contributions to the IASC bodies, GCCG as well as global initiatives, which include quality input from CCCM partners while also being informed and guided by operational experiences and realities.
  • Provide high-quality advice for decision-making and operational responses relevant for CCCM at country-level and throughout the life-cycle of a crisis, ensure they are tailored to the country/regional context (such as guidelines, protection considerations).
  • Ensure CCCM cluster coordination Officers and partners at country level are able to access guidance as well as the necessary tools, resources and support to recognize and respond effectively to the protection needs/risks of crisis-affected populations in the context of communal (camp and camp-like) settings throughout the cycle of a crisis.
  • Ensure national CCCM cluster coordination Officers are adequately capacitated and supported in order to fulfil their coordination roles in complex humanitarian emergencies.
  • Support activities of the Global CCCM Cluster and its partners and their funding by a broad/diversified donor base.
  • Ensure UNHCR leadership in IDP response capitalizes on the actively sought-after synergies between the three clusters it (co)leads.
  • Represent UNHCR in inter-agency cluster processes, establish and maintain appropriate contacts with other UN agencies, NGOs and other actors so as to foster effective mechanisms to facilitate collaboration and exchange of information on IDP situations.
  • Advise Country Operation(s) on how to set up and mainstream CCCM processes with the country team and at the points of delivery design and deliver relevant trainings and workshops as well as develop tools to increase knowledge and competence in camp management as well as enhance coherence and quality in the delivery of all key stakeholders in this area.
  • Participate in internal and inter-agency emergency missions to reinforce and assist Field operations in assessment of co-ordination and management measures being put in place for effective delivery of UNHCR services or other humanitarian responses for which UNHCR is a Cluster lead.
  • Partner with other humanitarian actors to plan and evaluate IDP cluster approaches to Camp Coordination and Management, ensuring that latest lessons learnt and best practices are widely disseminated for replication and where possible, are formulated into policy guidelines to further improve humanitarian response to IDP situations.
  • Maintain effective collaboration and communication with partners and key stakeholders, in line with the Global CCCM Cluster strategic framework, mobilizing support and buy-in where necessary and appropriate for specific country-level interventions and regional/global initiatives and activities.
  • Strive for coherence of Global CCCM cluster¿s policies, standards, tools, guidance and approaches with UNHCR’s , to ensure integration and synergy between UNHCR¿s agency role and interagency engagement in management and coordination of camps and camp-like settings through the Global CCCM cluster and where needed, initiate measures to promote complementarity and understanding.
  • Ensure that policy guidelines take into consideration the key role of participatory involvement of the beneficiaries in all measures related to camp coordination and management.
  • Work with NGO and government partners to promote the use of a community-based approach to camp coordination and management and age, gender and diversity analysis in planning, evaluation and monitoring to ensure respect for the rights of all and gender equality.
  • Represent UNHCR within interagency coordination bodies and at meetings on issues related to the displacement management in and of camps and camp-like settings.
  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

Political Science;
International Relations;
Business Administration;
Social Science;
or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

CCCM Cluster Coordination
Camp Coordination & Camp Mgmt
HCR Coordination Lrng Prog
HCR Management Lrng Prg
Tri-Cluster Knowledge and Coordination Skills Training
Emergency Mgmt Workshop

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Minimum 5 years humanitarian international experience in senior management positions in refugee and internal displacement situations. Knowledge of Cluster mechanisms, UN coordination systems and the Humanitarian Programme Cycle, familiarity with development and peace coordination systems. Very good knowledge and experience of UNHCR and interagency policies, standards, programmes and humanitarian operations in a variety of geographical locations and operational contexts, in particular as related to internal displacement. Demonstrated leadership, coordination experience and technical expertise in multi-sectorial field coordination and management in camp and camp-like settings with particular focus on conflict-related emergencies and contexts. Good general knowledge of various technical sectors and their inter-relations. Trained and familiar with protection as well as other cross-cutting issues like, gender and diversity age, disability, HLP and environment. Good and proven knowledge in UNHCR operations and management. Broad operational experience including ‘first responder’ contexts across a variety of geographical locations. Familiarity with planning, programming and implementation for humanitarian operations at the field and global levels, including strategic planning, project development, budgeting and resource mobilization. Flexible, adaptable and able to work effectively in different social and cultural environments and in challenging and stressful conditions. Strong managerial, coordination, representation and teambuilding skills.

Flexible and able to work both in teams and independently in a result oriented multi-tasking and multi-cultural environment and manage conflicting priorities. Ability to represent the organization at various levels. Knowledge of UNHCR’s mandate for protection and solutions and relevant policies. Knowledge of evidence-based planning approaches, methods and tools. Proven ability to bring creative and innovative solutions to complex challenges.

Functional Skills

SO-Negotiation skills
PR-CCCM and Protection Technical Guidelines and Standards
PR-Camp Coordination and Camp Management
PR-Cluster Information Management Tools, Resources and Approaches
PR-Country Operations applying the Cluster Approach
ER-Inter-Agency Coordination Mechanisms
ER-Inter-Agency Leadership/Coordination
UN-Inter-Agency Standing Committee (IASC)
MS-Drafting, Documentation, Data Presentation
TR-Adult Education/Training
PR-Community-based Protection
PR-Community-based Protection – Principles and methodologies
PR-Age, Gender and Diversity (AGD)
CL-Strategy Development and Monitoring
MG-Organisational Development/Management
PG-Results-Based Management
EX-Experience with Inter/Non-Governmental Organization (INGO/NGO)

(Functional Skills marked with an asterisk* are essential)


Interested applicants should submit their application online on the UNHCR Careers Page at by clicking on “Vacancies”.

Closing date for applications: 13 February 2020 (midnight Geneva time).

The UNHCR workforce consists of many diverse nationalities, cultures, languages and
opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities
as well as an inclusive working environment for its entire workforce. Applications are
encouraged from all qualified candidates without distinction on grounds of race, colour, sex,
national origin, age, religion, disability, sexual orientation and gender identity.

Mogadishu, Somalia
This job has expired.