Position Overview

The WFP Somalia Country Office in Mogadishu is looking for a Supply Chain Officer to lead its retail operations and market intelligence portfolio.

The WFP offers individuals e-vouchers redeemable at specific retailers and cash that is used anywhere. The Supply Chain Officer will lead a uniquely large retail network typically with $100 million per year in volume, a country-wide market monitoring system, and a growing portfolio of food systems activities. Underpinning this work are far-ranging projects related to digitization, and migration of operations into corporate tools, among other topics. This is a critical role in the operation and entails overseeing a team of staff in the office, area offices, and third-party monitors directly or indirectly.

What will you do?

Broadly:

• Link supply chain, food systems, capacity strengthening, and social protection workstreams, in line with a range of strategies, policies, and plans.
• Develop strategic partnerships with the government and other organizations, to share knowledge and build capacity.
• Align monitoring, technology, procurement, and other units, on a technical level.

Retail operations

• Manage the onboarding of retailers, renewal of contracts and communication.
• Track retailer performance, with regular shop inspections (RPE) and other sources.
• Further develop a suite of digital retailer monitoring tools and dashboards.
• Undertake field missions to support area offices in managing retail operations.
• Coordinate third-party monitors and others to ensure effective oversight of retailers.
• Deliver occasional analytical reports on retailer performance and other related issues.

Food Systems

• Oversee the food systems pillar in Somalia and co-lead activities.
• Lead food system projects in areas such as agriculture, water, and livestock.
• Design and manage evidence-generation, e.g., value chain assessments.
• Develop relationships with market players to identify opportunities for development work.
• Foster government partnerships and delivery of capacity-strengthening activities.

Market insight

• Lead implementing market assessments, in partnership with other teams (e.g., VAM).
• Maintain and further develop digital market monitoring tools and dashboards.
• Develop proactive, innovative information-sharing strategies to mitigate disruptions.
• Undertake field missions when needed to support local offices in their market insight.
• Coordinate third-party monitors and others to ensure effective visibility of markets.
• Deliver occasional analytical reports on crises and food security.

Supply chain interventions

• Perform qualitative and quantitative analysis to plan market-development activities, like catalyzing cereal chains.
• Contribute to the development of donor proposals related to food systems.
• Leverage ongoing retail operations and market monitoring for food systems projects.
• Integrate ongoing projects like an e-commerce app into food systems efforts.

Collaboration and supervision

• Build the capacity of staff to execute these activities, mentoring, training, and coaching.
• Manage, motivate, and develop a high-performing team and promote career growth.
• Build external partner’s capacity to improve the retail operations.

Do you meet the minimum qualification & experience?

1. University degree in supply chain, engineering, math, economics, business, logistics, or a related field.
2. Fluent in Excel and Tableau and willingness to learn new tools like DOTS. Knowledge of R and/or Python is an advantage.
3. +5 years of relevant professional experience in:

• Managing vendors
  • Contracting, performance and relationship management, and network design at least at a qualitative level.
  • Vendor management, e.g., third-party monitoring, software development.
  • Change management in the digitalization of operations.
• Generating evidence
  • Developing and maintaining digital tools and adapting corporate tools.
  • Remote or field data collection, including managing third-party monitoring firms.
  • Analysis of retail and market performance using surveys, digital exhaust, narrative reports and more.
  • Mapping supply chains using qualitative and quantitative information.
• Informing decision-making
  • Developing concise reports that effectively represent critical issues for senior management’s consideration in making impactful and strategic decisions.
  • Managing dashboards that are meaningful and useful.
• Shaping processes
  • Negotiating logistics processes with binding input from a range of stakeholders.
  • Identifying opportunities and challenges for programmatic issues.
• Developing teams
  • Managing, supervising and coaching teams.
• Experience working in hardship areas, emergency operations or difficult environments is a plus.

Languages

• Fluency (level C) in the English language